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Privacy Policy

1. Controller

Reaktor Innovations Oy (“Reaktor”, “we”, “us”)

Yliopistonkatu 4, 00100 Helsinki, Finland

tel. +358 (0)9 415 202 00

 

2. Contacts

Got a question about data protection at Reaktor? Drop us a line at privacy@reaktor.com and we’ll get back to you.

 

3. What is this notice for?

We collect certain personal data about our clients, potential clients, partners, individuals who want to hear our news, as well as recruitment candidates.

We collect this data so that we can, for example, be able to respond to requests for new business, send newsletters to our subscribers, and process job applications sent to us via our website. We also use analytics on our website to learn more about how it is used and how we can improve it.

In this Privacy Notice, you’ll find details about the data we collect about you and how we use it to better your experience.

 

4. What data do we collect, and how do we use it?

Recruitment candidates

If you apply for a job at Reaktor or one of our group companies, such as Reaktor Amsterdam, Lisbon, Stockholm, New York, or Tokyo or if we contact you for recruitment purposes, we may collect the following information about you (you may have provided this on our website, or we’ve obtained it during the recruitment process or from public sources, where allowed under the applicable law):

 

  • Your name and contact information

  • Professional interests and skill

  • Where you would like to work

  • Link to your LinkedIn and/or possible other profile (e.g. GitHub)

  • Cover letter, CV, and other files/information that you personally wish to send us

  • Data relevant for processing the application as obtained during discussions, interviews, and other communication between Reaktor and you

 

We use this data only for the purposes of processing your application and communicating with you during our recruitment process. We do not share your information with anyone else unless it is expressly required by applicable laws or requests by public authorities.

 

Clients, partners, and other contacts

Are you an existing Reaktor client, have you subscribed to our newsletter, requested contact regarding new business opportunities, or opted to hear more about our training? In order to be able to stay in touch with you, we collect and process the following data:

 

  • Name, title, contact information
  • Information on your organization and your position in it
  • Your request and communication with Reaktor and the necessary information and notes concerning such contacts between you and Reaktor (such as services ordered and provided, billing information, information on meetings, and communication between you and Reaktor).
  • Information on newsletter, marketing, event, or invitation concerning you
  • Data created based on the above-described data we already have.

 

We obtain this data when you send contact requests to us (e.g. subscribing to our newsletter), by receiving the data from a reliable public source such as public company databases, or in the context of our services to you or your dealings with us (e.g. contact details to communicate with you about our existing client relationship).

We use this data for

 

  • Managing the business relationship between you and Reaktor
  • Processing requests sent to us, providing our services, and pursuing the legitimate interests of Reaktor related to such requests and services
  • Promoting our services, communicating with you, and sending newsletters you have subscribed to
  • Analyzing, planning, and improving our operations

 

Your data is not shared with any other parties outside of Reaktor’s group companies unless expressly required by applicable laws or public authorities. We may also share your data with our trusted partners in processing your request or provision of our services requires us to do so.

Reaktor has a legitimate interest in processing the above-listed personal data for the purposes described above. This interest is based on your connection with us and concerns e.g. your position in a company related to us or your direct request to us.

 

5. Cookies (explanation & categorization)

Our website makes use of cookies to store and retrieve information about your visit. When you visit a website or application, a piece of software called Cookie stores and retrieves information about your visit. They are part of your web browser and help keep track of your preferences and previous activities. You can find more information about cookies at www.allaboutcookies.org. 

We and our partners (e.g., marketing partners, affiliates, or analytics providers) use cookies and log files to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base. We may receive anonymized reports based on the use of these technologies by our partners on an aggregated basis. We also use this data to provide the site’s content, ensure the functionality of our information technology systems, and optimize our website. The data of log files will be stored separately from your other personal data. 

Users can control and refuse the use of cookies at the individual browser level. Cookies installed can be deleted. If you have visited our website in the past and would like to make changes to your cookie preferences, please first clear the cookies from your browser and then update your cookie preferences. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. You can change your cookie settings from here.

When you visit our website, the following categories of cookies will be set in your browser:

Strictly necessary cookies

These cookies are essential in order to enable you to move around a site and use its features. Without these cookies services you have asked for cannot be provided.

Performance cookies

These cookies collect information so we can analyze how visitors interact with our site. They don't collect information that identifies a visitor. All collected information is anonymous and is only used to improve how the website performs.

Functional cookies

These cookies allow a website to remember your choices and provide more enhanced, personal features. We may use information collected from functional cookies to identify user behavior and serve tailored content. These cookies can't track your browsing activity on other websites and gather any information about you that could be used for advertising or to record where you’ve been on the internet, outside our site.

Targeting cookies

These cookies allow us to measure the effectiveness of a targeting campaign as well as understand user behavior after they have viewed an ad. These cookies are usually placed by third parties platforms with whom we execute advertising campaigns and allow us to provide advertisements relevant to you. 

 

 

6. Third-party applications

Google Analytics

We primarily use Google Analytics to measure how users interact with our website. Google Analytics deploys various cookies in order to generate information such as the time, place, and frequency of your visits to our site. Google uses this information to evaluate how you use our site, provide reports on web activity, and perform other functions related to our website. You can read more about these cookies and how Google safeguard them here.

Google Tag Manager (GTM)

We use Google Tag Manager (GTM”) to manage JavaScript and HTML tags used for tracking and measurement on our website. Tags are small snippets of code that are used to measure website traffic and user behavior: to understand the impact of online advertising and social channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. Google Tag Manager allows us to easily manage our tags.

Microsoft Clarity

We use Microsoft Clarity to collect information about how users behave on our website. We use the information to compile reports and to help us improve the site. These cookies collect the number of visitors to the website, where visitors have come to the website from, what pages they visited, and how they interacted on a given landing page. You can read more about Microsoft's privacy statement here.

Meta Pixel

We use the “Meta Pixel” of Meta Platforms, Inc. (formerly known as Facebook) on our website. We use it to measure, optimize and build audiences for our advertising campaigns served on Meta. It allows us to see how users move between devices when accessing our website and Meta and targeting Meta advertising to users most likely interested in such advertising by analyzing which content the user has viewed on our website. 

Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Meta. Meta can connect this data with your personal account and use it for its own advertising purposes, in accordance with Meta’s Data Policy which can be found here.

LinkedIn Insight

We use the “LinkedIn Insight Tag” to help us with in-depth campaign reporting and insights about our website visitors. It can also be used to measure conversions, retarget website visitors, and unlock additional insights about members interacting with our ads on LinkedIn.

LinkedIn does not share personal data with us, it only provides aggregated reports about the website audience and ad performance. Moreover, LinkedIn offers retargeting for website visitors, which allows us to use this information to serve targeted advertising outside our website without revealing the member's identity. LinkedIn members can control the use of their personal data for advertising purposes through their account settings.

Twitter Pixel

We use "Twitter Pixel" so we can keep track of what users do after they see or click on an advertisement on Twitter. This allows us to measure the effectiveness of marketing campaigns on Twitter and deliver ads that are more relevant to your interests. For more information about Twitter's privacy policy, please see here.

Reddit Pixel

We use Reddit pixel to measure the effectiveness of our advertising campaigns and understand how they interact with our content on the website. You can read more about Reddit's privacy policy here.

 

Hubspot Tag

We use Hubspot to analyze the use of our website, administer the website and track users’ movements around the website. We also use Hubspot for sending our emails, we use known Hubspot cookies as part of tracking so we have information on email open rates and click-through rate, as well as tracking visitor activity on the website. You can read more about Hubspot's privacy policy here.

 

7. Transfer of data outside of the EEA

Data on candidates is stored by Ashby, Inc., a U.S.-based service provider, as necessary for processing the application. Data on our clients, potential clients and other contacts is also processed by service providers located outside of the EEA. We have entered into appropriate contracts with such service providers to ensure the lawful processing of your data. Such contracts include the standard contractual clauses based on the applicable decision of the European Commission.

We may also occasionally disclose personal data to Reaktor group companies located outside of the EEA if required for the above-described purposes and e.g. when a candidate is applying for a job in such company or when a request sent to us requires disclosing data to such group company. Reaktor group companies involved in such data transfer have signed the standard contractual clauses based on the applicable decision of the European Commission.

 

8. How long do we store your data?

Job candidates: We store the data collected in connection with the application process for 3 years from the date of last contact with you. If you wish, we may also store your data for a longer period in order to get in touch about future opportunities.

Our clients, and requests for new business and newsletters: We store the data only as long as is necessary for the respective purpose. Since this period depends on the case at hand, we review the necessity of our data regularly and erase data when it is no longer needed.

 

9. What rights do you have?

You have the right to request access to, erase, and correct your personal data as held and processed by Reaktor, as well as to send us any other requests based on the applicable data protection laws (e.g. request restriction of processing of the data). Further, you always have the right to prohibit us from sending newsletters or other marketing messages to you. Please send any requests concerning your data to the email addresses set out above in Section 2.

Data protection laws are supervised in Finland by the Finnish Data Protection Ombudsman. If you have questions belonging to the jurisdiction of the Data Protection Ombudsman, or if you wish to lodge a complaint regarding the processing of personal data, you may contact the Data Protection Ombudsman’s office as instructed at www.tietosuoja.fi.

 

10. How do we secure your data?

We consider all personal data we collect to be confidential. Your data can only be accessed by the Reaktor employees or our group company employees when it is necessary for them to perform their work related to your data.

The network and equipment of Reaktor and its partners have been secured by using appropriate measures to protect the personal data against unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer, or other unlawful forms of processing.

We may outsource our processing of personal data to external service providers. In such events, we enter into appropriate agreements with the providers in order to ensure that your personal data is processed confidentially and in accordance with this Privacy Notice and any applicable laws.

 

11. Changes to this Privacy Notice

We may update this Privacy Notice as we improve our website and operations. The updated notice will be made available on our website.